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PLAN YOUR TRIP

For traditionalists, our detailed FAQ provides comprehensive planning insights, while our Ai powered "Planning Assistant" offers tailored advice, insights and more, to plan your experience with ONUOX.

Trip Planning Assistant

TRAVEL

 Travel costs to and from the marina are not included in the price of your sailing adventure. Each guest is responsible for arranging their own transportation to the marina where their yacht will depart. Our concierge is always here to help you book travel and find the best deals. 

After your booking is confirmed, we will provide you with the exact address of the marina and the nearest airport information. This information will help you plan your journey to the departure point of your sailing trip. 

Additionally, you will be added into a group concierge chat which will also include your crew prior to departure. So we will always be on hand for any help or advise. 

 Absolutely! Our concierge service is available to assist you with planning your travel arrangements. Whether you need advice on the best flights, transportation options from the airport, or local tips, our concierge is here to help you find the best options to ensure a smooth start to your adventure.

 Depending on the location of the marina, various transportation options may be available including taxis, private car services, and public transportation. Airports are not far from our departure locations. We recommend discussing your preferences with our concierge who can provide tailored advice based on the latest local transportation details.

When planning your trip to the marina, consider the following:

  • Arrival Time: Aim to arrive at least a few hours before your scheduled departure to allow time for boarding and any last-minute preparations.
  • Local Traffic: Check for any local events or peak traffic times that might affect your travel plans.
  • Travel Documents: Ensure that all your travel documents are up to date, including passports for international travelers, as required.
  • Health and Safety: Familiarise yourself with any local health or safety advisories that might affect your journey.

PACKING FOR YOUR TRIP

When packing for a sailing trip, consider both the limited storage space on a yacht and the diverse activities planned during your journey. Here are some detailed suggestions to help you pack efficiently and effectively:

  • Essentials for Tidiness and Space Efficiency:

    • Soft Luggage: Opt for soft, collapsible bags instead of hard suitcases to save space and fit better in cabin storage areas.
    • Packing Cubes: Use packing cubes to organise your clothing and essentials. This not only keeps your belongings orderly but also makes it easier to find things without disrupting the entire bag.
  • Clothing Strategy:

    • Layering: Pack clothes that can be layered. Even if the weather is predominantly warm -however unlikely,  conditions can change quickly on the sea. Lightweight, breathable layers are ideal.
    • Capsule Wardrobe: Focus on a capsule wardrobe that includes items you can mix and match, reducing the number of outfits while maximizing outfit combinations.
    • Accessories: A few key accessories like scarves or belts can change the look without taking up much space.
  • Weather-Preparedness:

    • Sun Protection: Bring high SPF sunscreen, lip balm with SPF, a wide-brimmed hat, and UV-protective sunglasses.
    • Rain and Wind: Include a lightweight, waterproof and windproof jacket. This will be invaluable against unexpected rain however unlikely in peak season. 
    • Footwear: Pack sturdy, non-slip shoes for boat decks, along with a pair of flip-flops for quick trips to the beach or shower.
  • Health and Comfort:

    • Medications and First Aid: Bring any personal medications, motion sickness pills or bands, and a small first aid kit.
    • Hydration: A durable water bottle is essential to stay hydrated, especially in hot climates.
  • Activity-Specific Items:

    • Snorkeling and Swimming Gear: If you prefer using your own equipment, consider packing snorkeling gear. 
    • Evening Wear: Include one or two semi-formal outfits if your itinerary suggests onshore dining at upscale restaurants.
  • Technology and Entertainment:

    • Electronic Devices: Limit the number of electronic devices; however, an e-reader or tablet filled with books and movies can be a great way to relax.
    • Waterproof Cases: Use waterproof cases for smartphones and other sensitive devices to protect them from water damage.
  • Document Safety:

    • Essential Documents: Pack all necessary travel documents, including passport, travel insurance, and necessary visas.
    • Waterproof Document Holder: Keep documents safe in a waterproof holder to avoid any water damage.

Avoid packing items that are bulky, fragile, or unnecessary. Examples include large books, unnecessary gadgets, excessive amounts of shoes, or heavy toiletries. Also, avoid bringing valuable jewellery or items that you cannot afford to lose.

While personal equipment is welcome, it’s important to communicate with the crew beforehand to ensure there is adequate storage space on board without cluttering common areas. In many cases, the yacht will provide all the necessary equipment for activities included in your package.

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When planning for evenings, whether relaxing on the yacht or exploring local towns, it's important to pack appropriately. For onboard dinners or cocktails, consider smart-casual attire such as lightweight dresses, polo shirts, or linen trousers. For walking through towns, comfortable walking shoes are essential. 

Managing electronics and valuables on a sailing trip requires careful consideration. It's advisable to bring waterproof cases for your electronics like phones and cameras. For valuables such as passports and wallets, a travel-safe or a lockable compartment on the yacht can be used for storage. Always ensure that these items are secured and not left unattended, especially when disembarking for onshore activities.


CHECK-IN, CHECK-OUT

 Our sailing adventures operate on a weekly schedule, with check-in and check-out both occurring on Saturdays. Guests are expected to check-in at 6 PM on the day of arrival. This allows you to settle in, meet the crew, and get acquainted with your yacht before departure. Check-out is at 8 AM on the day of departure, providing ample time to prepare for the return journey and say goodbye to your new friends and crew.

Our Saturday to Saturday schedule helps streamline operations and ensure that all guests receive the highest quality service and experience. This scheduling allows for thorough cleaning, maintenance, and preparation of the yacht to ensure everything is in perfect condition for your adventure.

If you anticipate a late arrival, please inform our concierge service as soon as possible. We understand that travel can be unpredictable, and we will work to accommodate late arrivals. 

If you need to check out earlier than the scheduled time, please notify your crew during your trip.  We will accommodate your request, but it's important to discuss this early to adjust sail plans and return to the marina. 

When planning your trip to the marina, consider the following:

  • Arrival Time: Aim to arrive at least a few hours before your scheduled departure to allow time for boarding and any last-minute preparations.
  • Local Traffic: Check for any local events or peak traffic times that might affect your travel plans.
  • Travel Documents: Ensure that all your travel documents are up to date, including passports for international travelers, as required.
  • Health and Safety: Familiarise yourself with any local health or safety advisories that might affect your journey.

CONCIERGE SERVICES

Our concierge service, powered by our advanced AI system named QI, and is delivered via WhatsApp it's designed to enhance your overall experience by providing personalised assistance and addressing any needs you may have while planning your trip with us. This service aims to ensure your sailing trip is seamless, enjoyable, and tailored to your preferences.

After you book, we'll add you and your guests to a dedicated concierge group chat. This will help us keep you informed and allow you to reach out with any questions or support at any time.

The QI system utilises artificial intelligence to efficiently manage and respond to guest inquiries and requests. This technology allows us to offer quick, accurate assistance and to handle a variety of tasks simultaneously, ensuring that every guest receives prompt and effective service. QI is designed to understand and anticipate your needs, providing suggestions and solutions that enhance your travel experience.

 Our AI-driven concierge, QI, handles most inquiries and services; however, human interaction is available upon request as you prefer. We respect your privacy and the autonomy that QI provides, allowing you to enjoy your vacation without unnecessary interruptions. If you prefer to speak with a human team member or need personalised assistance beyond what QI can offer, you can easily request this service. Our human concierge team is on standby to provide that personal human touch whenever needed.

We prioritise your privacy. Our AI-driven concierge service, QI, is programmed to interact with you only when you initiate contact or request assistance. It operates under strict data protection protocols to ensure that your personal information and interactions remain confidential. If you choose to interact with our human staff, these privacy standards are rigorously maintained to ensure your experience is not only luxurious but also secure.