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FAQ's

For traditionalists, our detailed FAQ provides comprehensive planning insights, while our Ai Concierge, offers tailored advice, insights and more, to plan your experience with ONUOX.

Concierge

GENERAL

ONUOX offers bespoke luxury yacht charters and experiences, specialising in all-inclusive sailing escapes. These adventures blend wellness, celebration, leisure, and exploration, set against some of the most beautiful backdrops in Croatia.  

Think of your boat as a floating hotel with no limitations. Island hopping provides both exploration and freedom across Croatia’s vast archipelago, home to over 1,000 islands. Daily, you'll visit two destinations, including a brunch and a swim stop and a stay on an island, where you can explore local gems, or in a secluded bay under starlit skies—all tailored to your preferences.Our sailing is designed for comfort, typically limiting sea travel to 3-4 hours unless otherwise requested, with land always in sight. 

ONUOX provides a variety of yacht options, including luxury sailing catamarans and monohulls. Each charter is fully crewed and includes all onboard amenities, such as food, drinks, fuel, and mooring. 

You can book through our booking page and use our concierge service to help you find recommendations and answer your questions, all available on the website. We also offer flexible payment plans to accommodate different budgets.

ONUOX offers a range of unique experiences including daily island escapes, party, celebrations, culinary adventures, and self-care activities. 

The primary locations include the picturesque Dalmatian Coast in Croatia and other parts of the Adriatic Sea, renowned for their clear waters, vibrant nightlife, and rich history

ONUOX often offers early bird rates and seasonal promotions which can include significant savings. It's best to book early or inquire directly through our website to take advantage of these offers.

PACKAGE ADD-ONS

ONUOX allows you to enhance your experience with different packages. These packages are designed to accommodate specific interests and themes, ensuring a personalised and unique sailing adventure. Each package includes additional amenities and specialised crew members who are experts in the theme of your holiday. 

  • Specialised Amenities: Each theme comes with bespoke amenities that enhance the chosen atmosphere
  • Expert Crew: Additional crew members who specialise in the theme (like Chefs, DJs, wellness instructors, or naturalist guides) can be added to your experience to provide expert service and facilitate your chosen activities.
  • Customisable Experiences: Flexibility to mix and match elements from different themes to create a fully customised experience that fits your exact needs. We can discuss this post or pre-booking. 

The Classic Package: The Classic Package is designed for individuals who prefer a hands-on sailing experience and wish to learn sailing skills from the captain and cook for themselves. 

  • Skipper-only charter: Guests will have the opportunity to actively participate in sailing activities under the guidance of the captain.
  • Fuel and mooring fees: The package covers the cost of fuel for the boat and fees for mooring at designated locations.
  • Essential food and drinks package: Guests will receive a food and drinks package consisting of essential onboard food items, beers, and wines. The skipper will manage the onboard provisions, but guests will need to cook for themselves.

The Signature Package: This offers a premium sailing experience with additional amenities and services to enhance your journey.

  • Skipper: Guests will have a professional skipper to handle the sailing responsibilities, ensuring a safe and enjoyable voyage. If they wish guests can pitch in and learn how to sail along side the captain and host. 
  • Specialist Host: In addition to the skipper, a specialist host will be onboard to cater to guests' needs, deliver personalised hospitality, and provide insights into the local area. Your host will organise excursions, deliver wellness sessions, manage onboard food and provisions, and ensure that guests receive VIP treatment at every destination. The host also supports the Captain with general boat duties, sailing and docking so all guests can just sit back and relax.  
  • Fuel and mooring fees: The package covers the cost of fuel for the boat and fees for mooring at designated locations.
  • Essential food and drinks package + : Guests will enjoy a comprehensive selection of essentail food, beers and wines. Additionally, this included spirits, and cocktails, as part of the package.

 The Luxe Package: This offers an unparalleled luxury sailing experience, with exclusive amenities and gourmet cuisine to elevate your time with us. 

  • Skipper: Guests will have a professional skipper to navigate the waters and ensure a smooth sailing experience. If they wish guests can pitch in and learn how to sail along side the captain and host. 
  • Specialist Host: In addition to the skipper, a specialist host will be onboard to cater to guests' needs, deliver personalised hospitality, and provide insights into the local area. Your host will organise excursions, deliver wellness sessions, manage onboard food and provisions, and ensure that guests receive VIP treatment at every destination. The host also supports the Captain with general boat duties, sailing and docking so all guests can just sit back and relax.  
  • Fine dining Chef: A skilled Chef specialising in gourmet cuisine from both local and international dishes will be onboard to craft exquisite meals throughout the journey.
  • Fuel and mooring fees: The package covers the cost of fuel for the boat and fees for mooring at designated locations.
  • Premium food package: As well as the essentials; Indulge in a premium selection of meats and fishes, including delicacies like lobster, meticulously prepared by your onboard Chef. 
  • Beverages: Enjoy a wide range of premium beverages, including beers, wines, spirits, cocktails, and a welcome champagne. 

When you book a yacht charter at ONUOX, the standard booking includes the services of a professional skipper. This option is perfect for guests who want to be more hands on. The skipper ensures a safe and enjoyable sailing experience, managing all operational duties aboard. The skipper will manage the boat and provisions but you will need to take your own hands on approach to cooking the meals. This is great for people who love cooking themselves. 

Yes, additional crew members tailored to specific themes can be added to your charter for an enhanced experience. This is an excellent option if you are interested in themes such as party, wellness, gourmet dining, or adventure sports. Each theme can include specialised crew such as a chef, wellness instructor, or adventure guide, providing an immersive experience tailored to your interests.

When booking your charter with ONUOX, you'll start by selecting a package that aligns with your requirements such as our "Classic", "Signature"and "luxe" experiences. Following booking we will send a questionnaire to help us understand your requirements and interests so we can begin work in designing your itinerary and activities. 

After you select your package, we will collect additional details regarding your specific preferences and the details of your trip. This step is crucial for us to fully understand your expectations and the kind of experience you wish to have.

Based on your responses and the chosen theme, we'll tailor every aspect of your charter to suit your and your guests' preferences.

Yes, we understand that plans and preferences can evolve, so we offer flexibility to adjust details even after the initial customisation. Our goal is to ensure that your experience is nothing short of perfect, and we are committed to accommodating your needs up until departure.

Tailoring packages for corporate retreats that include team-building activities, leadership workshops, and motivational speakers. Contact us for more information. 

PACKAGE THEMES

Each package we offer serves as a base experience, designed to be customised according to your specific interests. After booking, we will send you an experience questionnaire to learn more about you and your guests. This enables us to fully customise your experience, ensuring it aligns perfectly with your preferences. If you have any special requests or need further personalisation, please do not hesitate to contact our concierge service. We are dedicated to making your sailing adventure uniquely yours, catering to every detail to enhance your experience.  

We believe that the right crew is key to an unforgettable experience. Based on the initial package you select and your answers from the post-booking questionnaire, we pair you with crew members who are experts in those specific areas, ensuring they align well with the theme and your personal preferences.

Our Party package is designed for those eager to dive into the vibrant nightlife scene. With the help of our knowledgeable crew, including a skipper and host, you'll explore the best party clubs and beach bars, ensuring the ultimate party experience. For example for an even more exclusive celebration, considerer your own onboard DJ, transforming your yacht into the centre of the party.

Whether you choose a full detox retreat or blend wellness with lively parties, our crew is adept at facilitating a range of wellness activities tailored to your interests. This ensures a comprehensive wellness experience both onboard and at new island destinations. Daily opportunities are available to explore retreats renowned for their yoga, fitness, and meditation programs. Engage in energetic workouts or start your mornings with rejuvenating ceremonies like water plunging, yoga, and meditation, all set against stunning backdrops. It's a limitless journey dedicated to rejuvenating your body and mind.

Embark on a journey through the Adriatic—a feast for the senses, perfect for food enthusiasts. Explore exclusive island food destinations and savour local culinary delights. Whether indulging in expertly prepared meals onboard with our Signature package, or discovering unique island flavors, there's plenty to delight your palate. For an elevated experience, our Luxe package offers a premium selection of high-quality ingredients, spirits, cocktails, and services of a fine dining chef."

Explore history and stunning landscapes of our island destinations.  You will explore the rich cultural heritage and breathtaking natural beauty of islands, from historic tours that delve deep into the past to scenic excursions that reveal spectacular views of landscapes and seascapes. Whether you're absorbing the serene atmosphere of pristine environments or discovering the traditions that have shaped local life, this  offers a profound connection to the nature and culture of each unique setting.

CUSTOM PACKAGES

Yes, at Onuox, we pride ourselves on our flexibility and our ability to tailor sailing experiences to meet the unique needs and preferences of our guests. While we offer a variety of standard packages, we understand that you might have specific requirements or desires for your trip. If its unique please contact us prior to booking. 

If you're interested in creating a custom package that differs from our standard options, please contact us before making a booking. You can reach out to our concierge service via our dedicated communication channels, including WhatsApp, where our AI-driven assistant, QI, will put you onto a human team member who can assist you.

Our process for designing a custom package is thorough and collaborative. When you contact our concierge service, we'll discuss your specific requirements, preferences, and any special requests you may have. We consider everything from the itinerary, dining options, special events, and any other personal touches you'd like to include. Our goal is to craft an experience that perfectly aligns with your vision for the ideal sailing adventure.

While we strive to accommodate most requests, there are occasional limitations based on the logistics of sailing and safety regulations. During our consultation, we will inform you of any practical limitations and work closely with you to find the best solutions that meet your needs while ensuring a safe and enjoyable experience.

DAY & NIGHTLIFE

Explore a variety of clubs and bars, from chic venues offering panoramic views to lively beach clubs with DJs. We provide exclusive access to premium spots where you can enjoy unforgettable atmospheres and service.

Our destinations host a range of cultural and music festivals showcasing both local and international talent. These festivals feature not just music but also arts, crafts, and culinary experiences, reflecting the rich cultural tapestry of the area. What's available would depend on the booking date. Reach out to our concierge if you need booking advise. 

Explore local cafes, markets, and cultural tours that reveal the history and traditions of the area. Enjoy serene settings perfect for relaxation or engage in cultural activities that provide deeper insights into the local way of life.

As night falls, experience elegant dining with local and international flavors, or enjoy traditional music and dance at local taverns. The night also offers peaceful moments for stargazing from the deck of your yacht.

Our packages include options for guests who prefer a relaxed pace, such as spa days, leisurely sailing between picturesque spots, and private beach excursions where you can unwind in seclusion.

For the adventurous, our experiences offer activities like scuba diving, snorkeling in crystal-clear waters, hiking on  islands, and exploring ancient ruins. Experience the thrill of discovery and the joy of encountering the unknown and see some of the most amazing sunsets. 

Based on your responses and the chosen theme, we'll tailor every aspect of your charter to suit your and your guests' preferences.

Yes, we understand that plans and preferences can evolve, so we offer flexibility to adjust details even after the initial customisation. Our goal is to ensure that your yacht charter is nothing short of perfect, and we are committed to accommodating your needs up until departure.

ALL- INCLUSIVE

ONUOX’s all-inclusive yacht charter package typically includes:

  • Professional Crew: 
    • Classic Package: Skipper Only. 
    • Signature Package, Skipper & Host
    • Lux Package: Skipper, Host & chef or other crew on special request (eg: DJ)
  • Meals and Beverages: Full on-board food and drinks are included depending on package. 
    • Classic Package: Essential food and drinks and local beers and wines. 
    • Signature Package: Essential food and drink, local beers and wines, Spirits & Cocktails.
    • Lux Package: Premium food package including premium meats and fishes, local beers, wines, spirits & cocktails and wellcome champagne.  
  • Fuel and Mooring Fees: All costs related to fuel for the yacht and mooring fees at marinas.
  • Entertainment: Wifi is included on all our yachts. 
  • All local taxes and fees. 

While the all-inclusive package covers most aspects of the yacht charter, there are some exclusions:

  • Travel to and from the marina: Guests are responsible for their own travel arrangements to and from the departure marina. We are always here for help and advise. 
  • Specialty Equipment or Activities: While basic water sports equipment is included, specialty gear or activities like scuba diving equipment or guided deep-sea fishing may incur additional charges.
  • Premium Beverages or Special Requests: Premium alcoholic beverages or specific gourmet food requests that are outside the standard menu may not be covered and need to be requested separately. 
  • Crew Gratuity: Tips for the crew are not included in the all-inclusive price and are left to the discretion of the guests based on their satisfaction with the service.
  • Eating at Restaurants:  Any food or beverages consumed of-board the vessel is not included.  
  • Yes, there is a refundable damage deposit to ensure that guests respect the boats.
  • The amount of the deposit will be communicated to you prior to check-out and ranges from €2000-€5000

When do I pay the deposit?

You have the flexibility to choose when to pay the deposit:

  • Upfront: Pay before your trip begins.
  • On Departure: Pay the deposit when you depart from the marina. 
  • Deposit Insurance: Opt to pay deposit insurance, which will significantly reduce your refundable deposit.

TRAVEL

 Travel costs to and from the marina are not included in the price of your sailing adventure. Each guest is responsible for arranging their own transportation to the marina where their yacht will depart. Our concierge is always here to help you book travel and find the best deals. 

After your booking is confirmed, we will provide you with the exact address of the marina and the nearest airport information. This information will help you plan your journey to the departure point of your sailing trip. 

Additionally, you will be added into a group concierge chat which will also include your crew prior to departure. So we will always be on hand for any help or advise. 

 Absolutely! Our concierge service is available to assist you with planning your travel arrangements. Whether you need advice on the best flights, transportation options from the airport, or local tips, our concierge is here to help you find the best options to ensure a smooth start to your adventure.

 Depending on the location of the marina, various transportation options may be available including taxis, private car services, and public transportation. Airports are not far from our departure locations. We recommend discussing your preferences with our concierge who can provide tailored advice based on the latest local transportation details.

When planning your trip to the marina, consider the following:

  • Arrival Time: Aim to arrive at least a few hours before your scheduled departure to allow time for boarding and any last-minute preparations.
  • Local Traffic: Check for any local events or peak traffic times that might affect your travel plans.
  • Travel Documents: Ensure that all your travel documents are up to date, including passports for international travelers, as required.
  • Health and Safety: Familiarise yourself with any local health or safety advisories that might affect your journey.

PACKING FOR YOUR TRIP

When packing for a sailing trip, consider both the limited storage space on a yacht and the diverse activities planned during your journey. Here are some detailed suggestions to help you pack efficiently and effectively:

  • Essentials for Tidiness and Space Efficiency:

    • Soft Luggage: Opt for soft, collapsible bags instead of hard suitcases to save space and fit better in cabin storage areas.
    • Packing Cubes: Use packing cubes to organise your clothing and essentials. This not only keeps your belongings orderly but also makes it easier to find things without disrupting the entire bag.
  • Clothing Strategy:

    • Layering: Pack clothes that can be layered. Even if the weather is predominantly warm -however unlikely,  conditions can change quickly on the sea. Lightweight, breathable layers are ideal.
    • Capsule Wardrobe: Focus on a capsule wardrobe that includes items you can mix and match, reducing the number of outfits while maximizing outfit combinations.
    • Accessories: A few key accessories like scarves or belts can change the look without taking up much space.
  • Weather-Preparedness:

    • Sun Protection: Bring high SPF sunscreen, lip balm with SPF, a wide-brimmed hat, and UV-protective sunglasses.
    • Rain and Wind: Include a lightweight, waterproof and windproof jacket. This will be invaluable against unexpected rain however unlikely in peak season. 
    • Footwear: Pack sturdy, non-slip shoes for boat decks, along with a pair of flip-flops for quick trips to the beach or shower.
  • Health and Comfort:

    • Medications and First Aid: Bring any personal medications, motion sickness pills or bands, and a small first aid kit.
    • Hydration: A durable water bottle is essential to stay hydrated, especially in hot climates.
  • Activity-Specific Items:

    • Snorkeling and Swimming Gear: If you prefer using your own equipment, consider packing snorkeling gear. 
    • Evening Wear: Include one or two semi-formal outfits if your itinerary suggests onshore dining at upscale restaurants.
  • Technology and Entertainment:

    • Electronic Devices: Limit the number of electronic devices; however, an e-reader or tablet filled with books and movies can be a great way to relax.
    • Waterproof Cases: Use waterproof cases for smartphones and other sensitive devices to protect them from water damage.
  • Document Safety:

    • Essential Documents: Pack all necessary travel documents, including passport, travel insurance, and necessary visas.
    • Waterproof Document Holder: Keep documents safe in a waterproof holder to avoid any water damage.

Avoid packing items that are bulky, fragile, or unnecessary. Examples include large books, unnecessary gadgets, excessive amounts of shoes, or heavy toiletries. Also, avoid bringing valuable jewellery or items that you cannot afford to lose.

While personal equipment is welcome, it’s important to communicate with the crew beforehand to ensure there is adequate storage space on board without cluttering common areas. In many cases, the yacht will provide all the necessary equipment for activities included in your package.

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When planning for evenings, whether relaxing on the yacht or exploring local towns, it's important to pack appropriately. For onboard dinners or cocktails, consider smart-casual attire such as lightweight dresses, polo shirts, or linen trousers. For walking through towns, comfortable walking shoes are essential. 

Managing electronics and valuables on a sailing trip requires careful consideration. It's advisable to bring waterproof cases for your electronics like phones and cameras. For valuables such as passports and wallets, a travel-safe or a lockable compartment on the yacht can be used for storage. Always ensure that these items are secured and not left unattended, especially when disembarking for onshore activities.


CHECK-IN, CHECK-OUT

 Our sailing adventures operate on a weekly schedule, with check-in and check-out both occurring on Saturdays. Guests are expected to check-in at 6 PM on the day of arrival. This allows you to settle in, meet the crew, and get acquainted with your yacht before departure. Check-out is at 8 AM on the day of departure, providing ample time to prepare for the return journey and say goodbye to your new friends and crew.

Our Saturday to Saturday schedule helps streamline operations and ensure that all guests receive the highest quality service and experience. This scheduling allows for thorough cleaning, maintenance, and preparation of the yacht to ensure everything is in perfect condition for your adventure.

If you anticipate a late arrival, please inform our concierge service as soon as possible. We understand that travel can be unpredictable, and we will work to accommodate late arrivals. 

If you need to check out earlier than the scheduled time, please notify your crew during your trip.  We will accommodate your request, but it's important to discuss this early to adjust sail plans and return to the marina. 

When planning your trip to the marina, consider the following:

  • Arrival Time: Aim to arrive at least a few hours before your scheduled departure to allow time for boarding and any last-minute preparations.
  • Local Traffic: Check for any local events or peak traffic times that might affect your travel plans.
  • Travel Documents: Ensure that all your travel documents are up to date, including passports for international travelers, as required.
  • Health and Safety: Familiarise yourself with any local health or safety advisories that might affect your journey.

CONCIERGE SERVICES

Our concierge service, powered by our advanced AI system named QI, and is delivered via WhatsApp it's designed to enhance your overall experience by providing personalised assistance and addressing any needs you may have while planning your trip with us. This service aims to ensure your sailing trip is seamless, enjoyable, and tailored to your preferences.

After you book, we'll add you and your guests to a dedicated concierge group chat. This will help us keep you informed and allow you to reach out with any questions or support at any time.

The QI system utilises artificial intelligence to efficiently manage and respond to guest inquiries and requests. This technology allows us to offer quick, accurate assistance and to handle a variety of tasks simultaneously, ensuring that every guest receives prompt and effective service. QI is designed to understand and anticipate your needs, providing suggestions and solutions that enhance your travel experience.

 Our AI-driven concierge, QI, handles most inquiries and services; however, human interaction is available upon request as you prefer. We respect your privacy and the autonomy that QI provides, allowing you to enjoy your vacation without unnecessary interruptions. If you prefer to speak with a human team member or need personalised assistance beyond what QI can offer, you can easily request this service. Our human concierge team is on standby to provide that personal human touch whenever needed.

We prioritise your privacy. Our AI-driven concierge service, QI, is programmed to interact with you only when you initiate contact or request assistance. It operates under strict data protection protocols to ensure that your personal information and interactions remain confidential. If you choose to interact with our human staff, these privacy standards are rigorously maintained to ensure your experience is not only luxurious but also secure.

OUR YACHTS

Onuox’s fleet consists of highly maintained yachts, each carefully selected from renowned brands and models known for their quality and performance. Our yachts are chosen to ensure a safe, comfortable, and luxurious sailing experience.

Each yacht is fully equipped with all the standard living amenities you would expect for a comfortable stay. This includes well-appointed cabins, modern bathrooms, a fully equipped kitchen, and spacious communal areas for dining and relaxation. Additionally, all our yachts come with a generator, air conditioning, and a water maker   to ensure that your time on board is as comfortable as it is exciting. .

We understand that entertainment is key to a great holiday experience. Therefore, our yachts are fitted with premium entertainment options to enhance your stay. This includes onboard WiFi, state-of-the-art sound systems, and TVs, ensuring that guests can relax with a movie, enjoy music, or stay connected throughout their journey.

The upkeep of our yachts is of paramount importance. They adhere to rigorous maintenance schedules to ensure each vessel operates smoothly and safely. Regular checks and servicing are performed by our skilled technical team, focusing on both functionality and cleanliness. This high standard of maintenance not only enhances safety but also ensures that all onboard systems, from navigation to creature comforts, are in excellent working order and only create the best experience. 

Our concierge AI, QI, is integrated with WhatsApp to provide you with an accessible and convenient way to communicate directly from your smartphone. This integration allows you to make requests, receive updates, and obtain information seamlessly during your trip. By using WhatsApp, you can interact with QI in real-time, enjoying a familiar platform that ensures your communications are quick and efficient. This also makes it convenient to open up conversation with our human team if requested. 

THE CREW

The crew delivering your experience depends on the package selected, ranging from a Skipper-only charter to packages including Hosts and a Chef.

Skipper:

  • Navigates the vessel safely.
  • Provides guidance and instruction for guests who wish to participate in sailing activities.
  • Ensures compliance with maritime regulations and safety protocols.
  • Acts as the primary point of contact for any legal or logistical related inquiries or concerns.
  • Manages the crew and boat 

Host:

  • Provides personalised hospitality and attends to guests' needs throughout the journey.
  • Offers insights into the local area and coordinates excursions.
  • Delivers wellness sessions such as yoga, fitness and mediation if the guests wish.  
  • Manages onboard food preperation and provisions to enhance the overall guest experience.
  • Acts as a fixer, ensuring access to exclusive destinations,  vip treatment at locations and fulfilling special requirements.
  • Supports the Captain in sailing, docking and general boat duties.  

Chef:

  • Designs and prepares gourmet meals using high-quality ingredients as specified by the guests. 
  • Creates customised menus based on guests' preferences and dietary restrictions.
  • Elevates the dining experience with creative presentations and culinary expertise.
  • Ensures guests indulge in a gastronomic journey with each meal served onboard.

 All of our skippers are certified Yacht Masters, equipped with exceptional experience. They are selected not only for their navigational expertise and safety knowledge but also for their personalities that align with the Onuox brand—friendly, knowledgeable, and dedicated to making your sailing experience unforgettable.

Our hosts and their crew members are masters of the theme you choose for your sail. Whether you’re looking for a culinary-focused journey, a cultural exploration, or an adventure-packed expedition, our crew is expertly trained to deliver an immersive experience. They are adept at personalising your journey to meet the high standards of service expected at Onuox, all while maintaining a relaxed and accommodating atmosphere to sync with the vibe of your group.

Onuox is committed to providing a high standard of service that is tailored to the needs of our guests. Our crew members are not only experts in their respective fields but are also trained to provide service that is attentive yet unobtrusive, ensuring that all your needs are met with a personal touch that feels natural and effortless. This approach allows you and your guests to enjoy the sailing experience in the most comfortable and enjoyable way possible.

DINNING & CUSINE

Even if you choose not to have the lux package, rest assured that our hosts are masters in the kitchen. They manage all provisions and onboard dining arrangements, ensuring you enjoy delicious, stress-free meals throughout your journey. Our hosts are skilled at preparing a variety of dishes that are sure to delight, allowing you to relax and enjoy your vacation without lifting a finger.

For those that are more hands on in the kitchen our classic package, (skipper only option) means that you will prepare your own food but they will still manage your onboard provisions so you can focus on your holiday and not grocery shopping. 

For guests opting for a food-themed voyage, our fine dining chefs, supported by the hosts, take the culinary experience to the next level. These chefs are specialists in crafting exquisite dishes that highlight the flavors of the region. Together with the support of the hosts, they ensure a seamless dining experience that integrates luxury with the comfort of being at sea. Prior to departure we will collect details of you and your guests preferences and design the menu accordingly. 

Off-board dining is an adventure into the gastronomic culture of the islands. We organise tours that explore local culinary practices, where all the food is locally grown, caught, and reared, offering you a true taste of the islands. These experiences not only highlight traditional cooking methods but also introduce you to unique beverages that are local to the islands. These drinks are pure and exclusive to the region, providing flavors you won’t find anywhere else in the world.

We are committed to meeting the dietary preferences and requirements of all our guests. Whether you have allergies, follow a specific diet such as vegan, gluten-free, or kosher, or have other dietary restrictions, our chefs are skilled in creating delightful dishes to suit your needs. Please inform us in your post booking questionnaire of any special requirements.

Yes, we can offer interactive culinary experiences where guests can participate in cooking classes or cocktail-making sessions with our chefs and hosts. These sessions are a fun way to learn about local ingredients and culinary techniques while enjoying the pleasures of creating and tasting your own creations.

We pride ourselves on sourcing high-quality, fresh ingredients locally whenever possible. This supports local producers and ensures that the food we serve is of the highest freshness and quality, providing you with an authentic taste of the region.

GUIDED TOURS & ACTIVITIES


Our tours range from historical explorations of UNESCO World Heritage sites like Diocletian's Palace in Split to culinary adventures featuring Dalmatian cuisine in Korčula. Adventure seekers can enjoy activities like diving in the crystal-clear waters of the Kornati National Park or hiking on the lush trails of Mljet Island.

We offer personalised itineraries based on guest interests. For example, wine enthusiasts can enjoy vineyard tours in Pelješac, while history buffs might prefer guided tours of many ancient towns and gems of the islands. 

We understand that entertainment is key to a great holiday experience. Therefore, our yachts are fitted with premium entertainment options to enhance your stay. This includes onboard WiFi, state-of-the-art sound systems, and TVs, ensuring that guests can relax with a movie, enjoy music, or stay connected throughout their journey.

Yes, we provide exclusive access to private tours exploring hidden gems like the serene bays of Lastovo or the sandy beaches of Rab, with options to customise the itinerary to guest preferences.

CANCELATION & INSURANCE

We are committed to providing the utmost flexibility and understanding in the face of unforeseen circumstances. Should any unexpected events arise, we will make every effort to either reschedule your booking or process a refund. Both rescheduling and refunds will be handled on a case-by-case basis, taking into account the specific circumstances and associated costs involved

At ONUOX, we prioritise our customers' experience, acknowledging that plans can change. Our flexible booking policy allows for changes to reservations under specific conditions:

  1. Rescheduling Policy:

    • Cabin Bookings: You can reschedule your cabin booking up to 30 days before the departure date without additional charges, based on availability.
    • Private Yacht Charters: Rescheduling is possible up to 30 days before the departure date, based on availability and other relevant factors. Additional fees may apply depending on the requested changes.
  2. Refund Policy:

    • Refunds are subject to the following cancellation charges:
      • 70 days or more before travel: Loss of full deposit
      • 69-40 days before travel: 50% of total booking price
      • 39-0 days before travel: 100% of total booking price

Yes, we offer a 1 month cooling off period where you can get a full refund of your deposit as long as it doesn't fall 70 days before you depart. 

Yes, we highly recommend purchasing travel insurance for your trip. Make sure it covers your specific type of holiday and includes protection for activities at sea. This will provide peace of mind in case of unforeseen circumstances like cancellations due to bad weather or other similar issues. Travel Insurance will also cover medical emergencies, trip interruptions, and baggage loss, ensuring you're fully protected throughout your holiday.

Although we always aim to select routes with the best weather conditions, there may be instances where inclement weather affects the itinerary. Rest assured, our experienced crew prioritises your safety and comfort above all else. In the unlikely event that your trip needs to be canceled or cut short due to bad weather, your  travel insurance will cover any coverable necessary adjustments. Our crew will also make every effort to adapt the route or provide alternative activities and head towards optimal weather.

VENTURE BEYOND

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